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Our contact information:By email: firstname.lastname@example.org
By standard mail:
Irvine, CA 92618
30 day money back guarantee, no questions asked, and no restocking fees.
Teradek offers comprehensive pre- and post-sales support, and regular upgrades to ensure continued benefits from our innovative designs. Teradek’s innovative products and our commitment to cutting edge technology will ensure you stay ahead of the pack.
Return and Refund Policy
At Teradek, we want you to be completely satisfied with your purchase. If you are not completely satisfied with your Teradek purchase, please call 1-888-941-2111. Please contact us so we can issue you a RMA number. Any product returned without an RMA number will be returned to the customer.
You have up to thirty (30) calendar days from the time you receive your item(s) to initiate a return and receive an RMA number. If the item is returnable and you send it back in its original packaging, and if applicable, with all the accessories, manuals, documentation, and registration that shipped with the product, Teradek will offer you a refund in the form of a check that is mailed to the address we have on file. We reserve the right to deny a return and not provide a refund. There is no restocking fee.
You will pay for shipping the product(s) to Teradek. Teradek recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to Teradek or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit.
If you discover what you believe to be a product defect for any Teradek product within one year of receiving the product, please contact Teradek at 1-888-941-2111. If your product has a defect, we will fix the defect or replace the product with a new one at no cost to you. Teradek will pay to ship the repaired product back to you. If there is no defect or we find that the defect is due to customer abuse or negligence, we will return the product back to you and you will be responsible for all shipping charges.
Repairs Out of Warranty
If you would like to repair your product, but it is out of the Manufacturer's Warranty, you can ship the product to Teradek and we will provide you with a cost estimate that will include labor, materials, and parts costs. Your cost for the estimate will run approximately $100. If you decide to have the product repaired, you will be responsible for paying the total amount of the repair via credit card before any repairs will be made.
Teradek reserves the right to change the terms and conditions of the sale at any time.
Teradek may make changes to any products offered at the Teradek online store, or to the applicable prices for any such products, at any time, without notice. The information provided at the Teradek online store with respect to products may be out of date, and Teradek makes no commitment to update the information provided at the Teradek online store with respect to such products and services.
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Odyssey | Rugged H.264 Network Video Codec
The Odyssey family is Teradek's line of advanced, ruggedized, H.264 network video codecs. Currently five models are available in a variety of codecs, encoders, and decoders.
Powerful HD/SD Decoders
On the receiving end Odyssey is capable of decoding and displaying up to six channels of 30FPS D1 multiplexed on a single channel of HD 1080p video. Odyssey's HD video quality over IP is equivalent to the latest generation of Blu-Ray players.
HDMI Video Output
Video is only as good as your ability to display it. Odyssey's 1HDc features a HDMI output for displaying HD video with a screen resolution of up to 1920 x 1080. It also features a composite video output for legacy support. Odyssey can display the local video input or remotely captured video in a single screen, or multiplexed mode on either output. Odyssey includes an advanced OSD featuring 1x, 2x, 8x, 8x+ tile modes plus sequencing, picture-in-picture, scaling, advanced video analytics, motion detection with sensitivity controls, and serial communication for PTZ control or point of sale integration. Robust SHA Watermarking complies with the highest standards for law enforcement authentication.
Odyssey's 1HDc codec is capable of encoding and streaming a single channel of HD 1080p video. The 4 SD version is capable of streaming 120FPS of real-time full-resolution D1 video providing four channels of 30FPS DVD quality NTSC/PAL video over IP.
TED10-1HDe5: 1ch HD Encoder - 5 wire Component in RGB+HV
TED10-1HDe3: 1ch HD Encoder - 3 wire Component RGB, Sync green
TED10-1HDc: 1ch HD Codec - 1HDMI in, 1 HDMI out
TED10-4SDe: 4ch SD Encoder - 4 Composite SD in, 1 comp SD out
• H.264 High Profile (L4.1) Video Compression
• Compatible with Virtually All Video Interfaces
• Small, Rugged Enclosure, Low Power Consumption
• 24/7 Reliability with No Moving Parts
• Gigabit Ethernet, PoE & USB 2.0 Connectivity
• Built-in Web Server with Advanced WebUI
• Sophisticated OSD Including Alpha Blending
• 6 Pin Terminal Block for Serial and Alarm I/O
• Auto Discover, Auto Config., Distributed C3
• Designed & Manufactured in California, USA